Privacy Policy

The Farmagri Ltd Privacy Policy was updated on August 17, 2018.

Your privacy is important to Farmagri so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information.

Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

Collection and Use of Personal Information

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with farmagri or affiliated companies. Farmagri and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.


What personal information we collect

When you create an account, apply for commercial credit, purchase a product, connect to our services, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, IP address, location information Farmagri will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.
In certain jurisdictions, we may ask for a issued ID in limited circumstances including for the purpose of extending commercial credit, managing reservations, or as required by law.


How we use your personal information

We may process your personal information for the purposes described in this Privacy Policy with your consent, for compliance with a legal obligation to which Farmagri is subject or when we have assessed it is necessary for the purposes of the legitimate interests pursued by Farmagri or a third party to whom it may be necessary to disclose information.

We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. For certain online transactions we may also validate the information provided by you with publicly accessible sources.
We may use your personal information to verify identity, assist with identification of customers, and to determine appropriate services. For example,
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Farmagri, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Farmagri’s products, services, and customer communications.


Source of your personal information where they are not collected from you

We may have received your personal information from other persons if that person has invited you to participate in Farmagri services or forums. We may also validate the information provided by you when creating an account with a third party for security and fraud prevention purposes.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information regarding customer activities on our website, This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non‑personal information for the purposes of this Privacy Policy.
We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.


Disclosure to Third Parties

At times Farmagri may make certain personal information available to strategic partners that work with Farmagri to provide products and services, or that help market to customers. For example, when you purchase a bulk product you authorize Farmagri and the manufacturer to exchange the information you provide to carry out service. If you are approved for service, your account will be governed by Farmagri and the manufacturers respective privacy policies. Personal information will only be shared by Farmagri to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.


Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Farmagri to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant party.


Protection of Personal Information

Farmagri takes the security of your personal information very seriously. When your personal data is stored by Farmagri we use computer systems with limited access housed in facilities using physical security measures.

When you post on a forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.


Integrity and Retention of Personal Information

Farmagri makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy and our service specific privacy summaries. When assessing these periods we carefully examine our need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.


Access to Personal Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by contacting us directly. For other personal information we hold, we will provide you with access (including a copy) for any purpose including to request that we correct the data if it is inaccurate or delete the data if Farmagri is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for anti-fraud and security purposes as described earlier.


Third‑Party Sites and Services

Farmagri websites, products and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties − for example, a chemical manufacture. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.


Privacy Questions

If you have any questions or concerns about Farmagri’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you ask us, we will endeavour to provide you with information applicable to your circumstances.

Farmagri may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.